Internet Service Review 2024 | CompareInternet.com (2024)

Staff Review

4.2

Spectrum offers gigabit speeds and great bundle deals

Spectrum is one of the two largest internet service providers in the country. Like its rival Xfinity, Spectrum is a cable internet company that uses hybrid fiber-coaxial (HFC) technology.HFC brings you much faster speeds than old-fashioned coaxial cable internet. In select areas, Spectrum has started to offer 2 Gigs download speed and in most other areas can deliver up to 1 Gig (1000 Mbps).Spectrum’s promotional prices for new customers are very good, and still remain reasonable when your 12-month promotion ends. The company also offers outstanding bundling deals, with cell phone lines currently only $29.99/month with your internet plan.Spectrum has two big advantages over Xfinity. Spectrum’s pricing is much simpler, and Spectrum has no data caps. That’s why we give Spectrum the edge after comparing the two biggest cable internet providers head-to-head.

PROS
Gigabit download speeds and a reputation for reliability Spectacular bundling prices for internet/cell phone/TV combos 24/7 customer service
CONS
Top speeds not as fast as the top fiber plans, though new technology may change that soon Slower upload speeds than fiber, but higher speed is on the way with DOCSIS 4.0 Not available in some rural or remote areas

$ Lowest price package

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4.2 Staff Rating

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Pricing

4.2

Spectrum offers great initial deals, but bundling may be the best deal ever

Spectrum is a major player in internet service, with 30 million broadband subscribers [1]. Spectrum offers attractive promotional pricing, especially their first-tier internet plan at $49.99/month for up to 300 Mbps.

Spectrum offers unlimited data without caps

Spectrum offers a big price advantage because it has no hard data caps, unlike many other cable and DSL providers. If you’re a heavy-data-usage household (including remote workers, a real-time gamers and streaming binge-watchers), having no data caps may be crucial for your budget. If you’re living by yourself and you watch a movie once a week, the absence of data caps won’t matter as much. But for a larger household, having no data caps will offer you peace of mind and a more predictable bill without overage charges.

Spectrum One, the bundle deal of the year?

In late 2022, Spectrum introduced a new bundle deal called Spectrum One that may just change your mind about your preferred internet service provider [2].If you are an existing Spectrum customer, Spectrum will bundle their Spectrum Mobile cell phone service with your internet and charge you only $29.99/month for a line with unlimited data. And what’s more, they will throw in a second household cell phone unlimited line for free.That’s right. You will get two cell phone plans for a year for $29.99/month. After a year, the second line will go to $29.99/month as well, which is still remarkable pricing when many of us have been paying $70/month for our cell phone plans. Here’s another little secret: Spectrum Mobile service is currently provided by Verizon networks. So, you will be getting major mobile power and coverage but saving over $100/month off the price of two typical cell phone plans. We’re betting that’s enough to send many of us to Spectrum.

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Service Type

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Monthly Price

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Reliability and Performance

4.5

Spectrum internet will rise to unprecedented speeds in next few years with up to 10/6 Gbps

In 2023, Spectrum was named by Speedtest® as the fastest internet provider in the United States for providing the highest average speed to customers [3]. Most Spectrum customers currently have a maximum available download speed of 940 Mbps. But Spectrum’s hybrid fiber-cable technology is already supplying 2 GB speeds in some areas. Either way, HFC will give you faster, more reliable internet service than anything but fiber.Spectrum customers tend to report reliable, speedy performance these days. You don’t get glitching or freezing or network slowdowns in most cases. You’ll be well-equipped for gaming, videoconferencing, and HD streaming. On a personal note, I have been a Spectrum customer for three years, and my experience with their service has proven to be very smooth and reliable.But there’s even more innovation coming from Spectrum that will boost HFC performance to fiber-like speeds.If you sign up for Spectrum now, you’re going to get a major bandwidth boost in the next couple of years. Here’s the technical explanation with the specs.Spectrum’s upgrade to the DOCSIS 4.0 standard over the next three years will deliver a maximum 10 Gbps download/ 6 Gbps upload, which can rival any current fiber speeds.By 2025, 85% of Spectrum’s service footprint will have speeds of 5 Gbps download/1 Gbps upload [4].Fiber has received some great press in the last few years. But hybrid fiber/cable networks like Spectrum’s may be about to have their day in the sun too.

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Equipment, Installation and Bonus Features

4.3

Advanced WiFi and low equipment fees increase appeal for Spectrum

Spectrum will provide you with a free modem and either a Wave 2 router or an advanced, WiFi 6 compatible router [5]. The Charter Red-Dot Design award-winning router can support up to 200 devices simultaneously. User controls allow you to manage which devices are connected and when, and Security Shield automatically blocks online threats. You can even manage your router and your home wireless devices from the Spectrum app on your phone, with nocomplicated log-in or interface. The router will automatically switch channels to optimize your internet performance.

Spectrum offers low equipment fees

Spectrum equipment fees are standardized, very low, and easy to understand. Spectrum modems come free with your service, and Spectrum routers rent for $5/month. Simple, straightforward pricing, unlike the complicated equipment fee charts you have to read for other providers.

Spectrum installation fees

Spectrum’s installation fees are middle-of-the-road for the industry. Professional installation by a technician will cost you $59.99. You can self-install Spectrum too, with a $19.99 activation fee.

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Customer Experience & Support

3.8

Spectrum Customer Service available 24/7

Spectrum provides customer service by phone or online chat 24 hours a day, 7 days a week. Spectrum also provides an extensive online troubleshooting guide and how-to resource library.If you prefer in-person assistance, Spectrum supports brick-and-mortar stores across its coverage area. These physical locations can also be very handy when you want to exchange equipment.Your Spectrum plan will give you access to a helpful and comprehensive mobile app. The app allows you to check for outages, manage your account, and do almost anything you would do online or by phone. You can even manage your WiFi settings through the app.

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FAQ's

Where can I order Spectrum internet service?

To order or learn more, call the number on this page or visit this Spectrum authorized retailer online.

What is Spectrum home internet?

Spectrum home internet is a reliable and fast internet service delivering high-speed internet connectivity to residential customers. Spectrum’s service uses hybrid fiber-coaxial technology (HFC). HFC is a broadband network that combines coaxial cable and fiber-optic line to create a connection that is faster than copper cable alone.

What is Spectrum Advanced WiFi?

Spectrum Advanced WiFi is a feature offered by Spectrum that provides a stable and secure connection for all devices within your home network. It incorporates WiFi 6 technology, offering faster and more reliable wireless performance.

Is there a plan for low-income households with Spectrum home internet service?

Yes, there is a federal Affordable Connectivity Program available for eligible households, which can provide savings of up to $30 per month on Spectrum internet service. Qualified households on Tribal land can receive up to $75/month in payment assistance. Your Spectrum customer service rep can help you sign up if you are eligible.

Can I self-install Spectrum home internet?

Installing Spectrum home internet is easy and convenient. You can pick up a self-install kit from a store or have it mailed to you. The kit includes a quick step-by-step guide to help you set up your Advanced WiFi.

How can I manage my Spectrum home internet account?

You can manage your Spectrum home internet account, including your WiFi network, through the My Spectrum App. The app allows you to control connected devices, manage network settings, and access parental controls from anywhere.

Is there a data cap or monthly limit with Spectrum home internet?

No, Spectrum home internet does not impose data caps, monthly limits, or overage fees. You can enjoy unlimited internet usage without any additional charges.

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Internet Service Review 2024 | CompareInternet.com (2024)

FAQs

What is the most reliable internet provider? ›

The 10 Best Internet Providers of 2024
  • AT&T Internet: Best Overall.
  • T-Mobile Home Internet: Best Pricing.
  • Comcast Xfinity: Best Plan Selection.
  • Verizon Fios: Best Value.
  • Cox Communications: Best Custom Plan Options.
  • Charter Spectrum: Best for Affordable Bundles.
  • Google Fiber: Best Fiber Internet.
  • Kinetic: Best for Rural Areas.
May 15, 2024

What is the best internet provider for streaming TV? ›

Summary: 5 Best Internet Providers for Streaming and Gaming of 2024
CompanyForbes Home RatingSpeed Range (Mbps)
Comcast Xfinity4.875 - 1,200
Google Fiber4.71,000 - 2,000
Charter Spectrum4.7300 - 1,000
AT&T Internet4.7300 - 5,000
1 more row
Jun 14, 2024

What is the best Internet connection for live streaming? ›

Fiber-optic internet is the best connection type for any internet use, including streaming. The speed and reliability, two crucial components to a quality streaming experience, that comes with fiber internet are typically better than cable, DSL, satellite or 5G internet connections.

How can I get WiFi without cable? ›

9 Best Ways to Get WiFi at Home Without a Router
  1. Using Your Phone As a Hotspot. Most smartphones can be used as mobile hotspots, sharing their cellular data connection with other devices. ...
  2. USB Tethering. ...
  3. Public Wi-Fi. ...
  4. Portable Hotspot Device. ...
  5. Neighborly Sharing. ...
  6. EveryoneOn. ...
  7. Internet Service Providers (ISPs) ...
  8. Satellite Internet.
Dec 17, 2023

Which carrier has the best internet? ›

Best internet providers of 2024
  • Xfinity: Best for fast speeds.
  • Spectrum: Best for no contracts or data caps.
  • Verizon Fios: Best for consistent speeds.
  • AT&T: Best fiber availability.
  • T-Mobile: Best wireless availability.
  • Astound Broadband: Cheap gigabit plans.
  • Optimum: Good internet and TV bundles.

What is the most reliable type of Internet service? ›

Fiber is truly the fastest, most reliable, and most high-tech internet around. Unlike internet connections like cable and DSL, it doesn't rely on older or potentially outdated communications infrastructure. Instead, it carries data over light signals through its own spiffy network of fiber-optic cabling.

Who has the cheapest TV and internet packages? ›

Who has the best TV and internet bundles? The cheapest TV and internet packages are currently offered by Cox, Xfinity and Spectrum for around $50–$55/mo.

What is the best streaming service to get everything? ›

The best streaming service overall
  1. Max. The best streaming service around is the home box office. ...
  2. Peaco*ck. The best streaming service for value. ...
  3. Sling TV. The best live TV streaming service. ...
  4. Hulu. The best streaming service for cord-cutters. ...
  5. Netflix. ...
  6. Disney Plus. ...
  7. Apple TV Plus. ...
  8. Fubo.
Jun 4, 2024

How do I know if my internet is good enough for streaming? ›

Speed requirements for streaming services

Streaming services all have different recommended Wi-Fi speed standards for users, but the gist is that you want about 3 to 5Mbps speeds per device for HD resolution and at least 25Mbps per device for 4K resolution.

Do I need an internet provider to use Roku? ›

Roku can work perfectly without an internet connection. There is a limit to the features you can access on Roku without the internet. But there are many things you can enjoy on Roku without an internet connection.

How to get free internet? ›

The FCC Lifeline program can provide reduced-cost or even no-cost internet access. You can go to the Lifeline Support site to check your eligibility and to apply to the program. You can also check out our in-depth analysis of government programs for free and low-cost internet.

Can you have WiFi but no internet? ›

This issue typically indicates that your device can connect to your local network (via Wi-Fi or Ethernet) but cannot reach the internet. Common causes of no internet connection include problems with the router or modem, incorrect DNS settings, IP address conflicts, or issues with your internet provider.

How can I connect to WiFi without paying? ›

10 best ways to get free internet at home without paying
  1. Use Free Public WiFi Hotspots. One simple way to get free internet access is to use the free public WiFi networks available at many businesses and public places. ...
  2. FreedomPop. ...
  3. NetZero. ...
  4. EveryoneOn. ...
  5. WifiMap. ...
  6. WiFi Free Spot. ...
  7. Instabridge. ...
  8. Affordable Connectivity Program (ACP)
Jan 9, 2024

What is the strongest WiFi provider? ›

Our Fastest High-Speed Internet Service Providers
  • Fastest ISP: Google Fiber.
  • Best DSL Provider: Kinetic Internet.
  • Best Fiber Availability: AT&T Internet.

Which WiFi connection is best for home? ›

Airtel Fiber has been recognized as the best WiFi internet service provider in India. With our fast and secure plans, get good network coverage with indoor as well as outdoor connectivity, great performance on the World Wide Web, amazing roaming services, and almost no downtime.

Is AT&T better than Spectrum? ›

AT&T offers significantly faster speeds (assuming you live within its fiber network coverage area) but overall, it is much more expensive than Spectrum. AT&T also requires higher fees for both professional and self-installation.

Who has the fastest internet in Los Angeles? ›

AT&T Fiber is the fastest internet provider in Los Angeles because AT&T Fiber plans offer symmetrical download and upload speeds up to 5 Gbps.

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