SCU Username Password Management - Technology at SCU (2024)

Password recovery options are used if you forget the password for your SCU account. This is the non-SCU email address, and optionally a mobile phone number, that will be used to help you reset your password -- without having to call in for help.

To view and manage the password-recovery options for your SCU account:

For Students: Enter or update your eCampus profile with your current mobile number and/or alternate email address. To update your eCampus profileclick here to go to the Update Contact Details page and follow the steps under the "For Students" section*

For Staff/Faculty:Enter or update your Workday profile with your current mobile number and/or alternate email address. To update your Workday profileclick here to go to the Update Contact Details page and follow the steps under the "For Staff/Faculty" section*

*NOTE: Please allow one business day for the system to process updates.

Important: Once you change your SCU password, your account could be locked out if you don’t update your password on each device you have connected to eduroam. This is because eduroam will continue to try to connect to the network using your old password.

To prevent an account lock-out, before you change your SCU password, remove eduroam from all your devices (except the one you are using to change your password). After you have set your new SCU password, re-add eduroam to each device with your new password.
More information: How to remove and re-add eduroam

Once you're ready to change your password, start at the password-reset page.

Enter your SCU username and password (if your email address is bbronco@scu.edu, enter bbronco), then click Go.

Click on the down arrow next to your name in the upper-right corner of the page. Select Change Password.

Re-enter your old password, then enter a new password that meets the requirements listed. Re-enter your new password to confirm it, then click Save.

Enter your SCU account (e.g., if your email address is bbronco@scu.edu, enter bbronco), then click Submit.

Select your preferred password-recovery method (mobile phone or non-SCU email address). You will receive a message that contains a PIN and detailed instructions for resetting your password. This PIN will expire after 30 minutes, so be sure to reset your password as soon as you receive the message.

You will be prompted to create a new password. Enter a new password that meets the requirements listed. Re-enter your new password to confirm it, then click Next.Continue to follow the instructions until your password-reset is complete.

If you have forgotten your SCUUsername password and need to have it reset, you may contact the Technology Help Desk at x5700 or 408-554-5700 from off-campus. You may also stop by in person.

What you’ll need:

To reset your password in person, have your SCU ACCESS card available or a valid photo ID such as a Driver's License. To reset your password over the phone, we will need your full name, Student or Employee ID number, and we will ask you a couple of security questions to verify your identity.

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Once the Technology Help Desk resets your password, you will be directed to log into the password management site.

1. Open a browser and go to https://idapor.scu.edu

2. Login with your SCU Username credentialsand the *temporary* password asigned to you by the Technology Help Desk. You will then see a message just below your login indicating you must update your password. Click the link CLICK HERE to change your password.

3. A new tab will open where you can enter your new password. Please follow the requirements and click Next when you are done.

4. You will see a message that your password was successfully changed. You can now close this browser tab.

5. Test login (with your new password), by accessing MySCU Portal at scu.edu/login

Update Contact Details